What do you need help with?

How do I get my USER ID?

If the help that you need involves your specific account (missing purchases, technical issues, crashing, etc.), and is not a general question, then in order to help you out, we will need your User ID to look up your account. Here’s how to get it!

In your game, open "Settings" by tapping the phone icon in the bottom right, then the gear button at the top.

At the bottom of the Settings screen is your ID!

settings_user_id.png

To copy your ID, tap your User ID a few times to copy to your device’s clipboard and paste it into an email to our Support Team (press and hold or try a double-tap to get a paste option). If your device cannot do this, simply send us a screenshot of your Settings screen!

Thanks for helping us help you!

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